Audit Support Contracts for Cost Effectiveness
Hardware and software support contracts are typically huge consumers of IT budgets, and are usually not audited prior to renewal. This is understandable, as most contracts are priced and controlled at the SKU and serial number level, and the effort associated with auditing and updating contracts is daunting.
In addition, most manufacturers provide little help in terms of tools and documentation to help manage the ongoing disposition of assets under contract. The end result is wasted funds through the over buying of support contract services.
Support services is the process of rationalizing a company’s support contract requirements, negotiating rates with manufacturers, and tracking supported items in our proprietary support contract database. This service is provided as a part of the acquisition process and almost without fail, provides substantial cost savings immediately.