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Data center migration concerns? We can help. Find proven results in this successful data center project management case study >

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What’s It Like to Have Midwave Serving on Your Team?

Several of our clients felt it was important for you to know. All the “marketing speak” in the world isn’t worth a few words from someone who believes they’ve been served well and had their problems solved quickly. That’s what we did for these companies. That’s what we can do for you… read on. Or listen to what  our clients are saying: MN Wild and National Marrow Donor Program.

Situation

Caribou Coffee’s legacy phone system was expensive to maintain and inhibited important internal and external support services.

Solution

A centralized Cisco IP Telephony environment that simultaneously reduced costs and enabled call center services to customers, suppliers and employees.

Results

Lower cost of operations, expanded services and significantly higher quality of service.

Situation

CWT required improved identity management to resolve operational ineffectiveness and strengthen customer trust.

Solution

A gap analysis that identified steps from current to desired state, followed by a strategic plan for new identity management infrastructure and client-focused services.

Result

Effective identity management that allows CWT to provide services its customers want.

Situation

Faegre & Benson’s incomplete disaster recovery and data replication environment introduced the risk of potential disruption of their active case load.

Solution

An expanded and interconnected storage environment in two major metropolitan areas with online, automated data replication between sites.

Results

Automatic, real-time data replication allowing either location to operate as the disaster recovery site for the other.

North Memorial Engagement Overview

To support the Corporate Vision, the North Memorial Health Care Board approved a multi-year IT Strategic Plan. The plan included an enterprise Electronic Medical Record (EMR) and Picture Archival and Communication System (PACS).

This required the IT Division to prepare and execute infrastructure projects of unprecedented scope. Project and operational management excellence was critically important for this project.

Project

Core Infrastructure
To meet growing business needs, NMHC required alignment of network technology solutions.

Solution

Midwave partnered with NMHC leadership and staff, as well as existing vendor partners, to determine appropriate paths. Midwave consultants then translated functional requirements into technical requirements and deployed the new design.

Project

Disaster Planning
Risk tolerance dictated the IT services be deployed across redundant data centers.

Solution

Midwave partnered with NMHC IT & Design Construction to manage the second facility build-out. The team designed and integrated highly available servers and storage in support of patient care applications EPIC and PACs.

Project

Disaster Planning
Emergency Services required IT services as staff moved with patients throughout the department.

Solution

Midwave consultants designed and integrated a wireless environment for portable voice and data services that NMHC will expand across their organization.