Midwave is looking for a qualified individual to fill the role of Technical Client Representative in the Secure IP Practice. As a Technical Client Representative your specific job responsibilities will vary by client engagement, but focus on providing a high level of technical consultancy to the bid or proposal processes, supporting Client Managers and providing an interface for the client with regard to all technical issues in the sales cycle.  Support relationships with key customers and identify technical and market developments.

Roles and Responsibilities:  

• Consult on, identify and translate the customers’ technical requirements into a solution that is technically  feasible and is commercially viable.
• Provide technical and sales support for accounts in assigned territory.
• Perform technical presentations for customers, partners and prospects
• Actively probe customers for technical needs on sales opportunities.
• Assist with the development of formal sales plans and proposals for assigned opportunities.
• Mentor and provide training for new members of TCR Organization.
• Generate Statement-of-work, Bill-of-Materials, and diagrams for assigned accounts and opportunities.
• Responsible for technical recommendation and technical relationships within accounts

Qualifications:

• Education to degree level, preferable or equivalent experience
• CCNP & CCDP Certification or equivalent experience
   

Skills:

• 3-5 years demonstrable experience in Cisco products or relevant experience in key competitor offerings.
• Knowledge and demonstrable operating experience in at least one of the following area's of specialization:
  • VPN's
  • Security
  • QoS
  • Convergence(Voice and Video)
  • Campus/MAN
  • WAN
  • Wireless
  • Optical or Storage Area Networking
• Knowledge of relevant solutions sets, product line specifications, performance criteria and applications.
• Competitive knowledge (in their area of specialization) including solution, technology and product offerings.
• Ability to position, qualify, scope and close supporting integration services to include Design & Architecture, Delivery, and Management Solutions.
• Bill-of-Materials Development
• Visio Diagram
• Statement of Work development
• Demonstrable experience in providing pre-sales support to winning Account Teams.
• Excellent communication and interpersonal skills
• Problem solving skills: ability to assess a problem and determine an effective course of action.
• Consultation skills
• Commercial Focus
• Negotiation Skills
• Strategic Thinker
• Analysis Skills
• Decision Making

Competencies:

• Interpersonal and communication skills, able to build rapport and communicate effectively at all levels, and  across disciplines using different communication techniques
• Cultural awareness, aware of different cultural styles and how to work with them
• Change orientated, able to accept work with and manage an ever changing work environment
• Influencing, able to construct logical, credible and winning arguments that will persuade decision makers.
• Self starter, able to take instruction and manage self for motivation and delivery.
• Team worker, works effectively within the team delivering own targets and supporting others
• Achiever, Sets high personal standards and is goal oriented.
• Stress resistant, able to work under and cope with pressure without unduly compromising delivery.
• Professional, ensures that behavior at work meets standards expected within a blue-chip organisation.
• Proactive, anticipates change, future needs or risk in the business or areas of responsibility and proposes  appropriate activities to meet these challenges.
• Customer Focus, ensures that is aware of customer needs and expectations, constantly striving to deliver same.